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Privacy Policy

Last Updated: 8/23/25

Welcome to VirginiaMedicalTransportation.com (“Website,” “we,” “our,” or “us”). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the steps we take to safeguard your information when you use our Website.


1. Information We Collect

1.1 Information You Provide to Us

When you interact with VirginiaMedicalTransportation.com, you may provide us with:

  • Contact Information – Name, email address, phone number, and any details you include when submitting inquiries, signing up for a listing, or claiming a business.

  • Billing Information – If you purchase a subscription or featured listing, billing details are collected. All payments are processed securely through third-party providers (e.g., WooCommerce, Stripe, PayPal). We do not store credit card numbers.

  • Business Details – Information provided when submitting or claiming a business listing, including company name, address, services offered, service areas, and uploaded images or logos.

  • Business Verification Documents – For verification purposes, we may request documents such as a business license or Virginia State Corporation Commission (SCC) Articles of Organization. These are used only for verification and are not shared publicly.

  • Review Submissions – If you leave a review for a company, the review content is submitted voluntarily.

⚠️ Important Notice on Reviews: Reviews must not include personal, private, or sensitive information (such as addresses, phone numbers, medical details, or payment information). Any review containing personal information will be rejected and not approved for publication.

1.2 Information Collected Automatically

When you visit our Website, we may automatically collect:

  • Log Data – IP address, browser type, device type, and pages viewed.

  • Cookies & Tracking Technologies – We use cookies and similar technologies to improve user experience, remember preferences, and analyze site performance. You may disable cookies in your browser settings.


2. How We Use Your Information

We use collected information to:

  • Provide, maintain, and improve our directory services.

  • Process payments and manage business subscriptions.

  • Verify business legitimacy before approval.

  • Respond to inquiries, support requests, and feedback.

  • Send service-related updates, account notifications, and promotional communications (opt-out available).

  • Monitor usage and prevent fraudulent activity or misuse.


3. How We Share Your Information

We do not sell or rent your personal information. We may share data only in the following limited circumstances:

  • Service Providers: With trusted vendors (e.g., payment processors, analytics providers) who assist in operating the Website.

  • Legal Compliance: When disclosure is required by law, regulation, legal process, or governmental request.

  • Business Transfers: In the event of a merger, sale, or transfer of assets, user data may be included as part of the transaction.


4. Reviews and User-Generated Content

  • All reviews and submitted content are subject to moderation.

  • Reviews must be based on genuine experiences and must not contain false, defamatory, offensive, or promotional material.

  • Prohibited in Reviews: Personal contact details (phone, email, address), private health or financial information, or any other sensitive data.

  • VirginiaMedicalTransportation.com reserves the right to reject, edit, or remove any review that violates these rules.


5. Third-Party Links

The Website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of external sites. Users are encouraged to review the privacy policies of any third-party websites they visit.


6. Data Security

We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no system is 100% secure. By using the Website, you acknowledge that internet-based data transmission carries inherent risks.


7. Your Rights & Choices

  • Opt-Out of Marketing: You may unsubscribe from promotional emails at any time via the “unsubscribe” link.

  • Access & Correction: You may request access to or correction of personal information we hold about you.

  • Cookie Management: You can manage or disable cookies through your browser settings.


8. Children’s Privacy

Our services are intended for users 18 years and older. We do not knowingly collect personal data from children under 18. If we become aware that a child has provided us with personal information, we will delete it.


9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be reflected with a new “Last Updated” date at the top of this page. Continued use of the Website after updates constitutes acceptance of the revised policy.


10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

📧 Email: support@virginiamedicaltransportation.com