During a non emergency traffic movement, whoever was driving this vehicle would have hit my car if I didn't do a hard break. They just wanted in my lane to go to the gas station. This is very unprofessional.
Horrible communication and always late for pickup time. The have issues understanding that if a trip is 25 minutes away and it takes 15 mins to get patient in van, that they will miraculously make a trip with pickup 30 minutes before appointment time. Drivers are very professional although always late. Dispatchers are not organized nor upfront and honest with status. One dispatcher said they were already at location which actually was 15 minutes after.
I'm really disappointed and possibly a rehaul of office and dispatchers. Horrible service
I just watched one of your drivers come off of 199 in Williamsburg and cut off a line of cars in the left turn lane and make his own left from a straight-only lane.
This multi-state transport company truly cares for its patients and staff. I would recommend them to my family, friends and anyone who needed reliable and safe transportation.
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Christy Ortiz
6 months agoDuring a non emergency traffic movement, whoever was driving this vehicle would have hit my car if I didn't do a hard break. They just wanted in my lane to go to the gas station. This is very unprofessional.
Ivanna Godwin
4 months agoAn AMAZING company! They treat everyone (patients and employees) like family. I'm so grateful for my time spent at Reliance. Highly recommend.
MT Hall
6 months agoHorrible communication and always late for pickup time. The have issues understanding that if a trip is 25 minutes away and it takes 15 mins to get patient in van, that they will miraculously make a trip with pickup 30 minutes before appointment time. Drivers are very professional although always late. Dispatchers are not organized nor upfront and honest with status. One dispatcher said they were already at location which actually was 15 minutes after. I'm really disappointed and possibly a rehaul of office and dispatchers. Horrible service
Cryst'l Scheer
a month agoI just watched one of your drivers come off of 199 in Williamsburg and cut off a line of cars in the left turn lane and make his own left from a straight-only lane.
D K
6 months agoThis multi-state transport company truly cares for its patients and staff. I would recommend them to my family, friends and anyone who needed reliable and safe transportation.