The worst customer service I've ever experienced in my life!! Some of the drivers are just NASTY and treat you HORRIBLE!! I know one person that has really been the most nasty to my children and myself I believe her name is Sarah!! I don't think she should be allowed to work for the public by the way she treats not just my children and I but others I've seen and heard her talk to is just mind blowing!! I wouldn't recommend this option for transportation but I know when there's no other way you really don't have a choice but if you have other options I would suggest you to go with the other❤️ I hope to see new employees sometime in the future God bless each of you❤️
Never listen to where needed to be picked up, very rude and unprofessional. A girl and her child sitting in our office waiting to be picked up and had to call twice to find out where ride is. Made call in my office yesterday to cancel ride from here. Lady obviously did not listen and if this girl loses her job it will be because of the bus lines not listening and should be responsible for this girl's loss of her job.
What is the deal? We can get to our destination but can not return from our destination. The office will not answer their phones anymore and the drivers will not answer their phones so we can let them know we are ready for our pickup. Might have to try and find a different means of transportation to destinations. Were the best service, now it is becoming a real fluke!
The WORST means of transportation when needing and wanting to get somewhere on time!! Not only that most of the drivers are VERY RUDE and so are the ladies who answer the phone at the station!!! They should really look into some of the employees they have because they do not treat the public with respect at all!!
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Amy Philyaw
2 years agoThe worst customer service I've ever experienced in my life!! Some of the drivers are just NASTY and treat you HORRIBLE!! I know one person that has really been the most nasty to my children and myself I believe her name is Sarah!! I don't think she should be allowed to work for the public by the way she treats not just my children and I but others I've seen and heard her talk to is just mind blowing!! I wouldn't recommend this option for transportation but I know when there's no other way you really don't have a choice but if you have other options I would suggest you to go with the other❤️ I hope to see new employees sometime in the future God bless each of you❤️
Art Taylor
3 years agoNever listen to where needed to be picked up, very rude and unprofessional. A girl and her child sitting in our office waiting to be picked up and had to call twice to find out where ride is. Made call in my office yesterday to cancel ride from here. Lady obviously did not listen and if this girl loses her job it will be because of the bus lines not listening and should be responsible for this girl's loss of her job.
Misty Taylor
3 years agoWhat is the deal? We can get to our destination but can not return from our destination. The office will not answer their phones anymore and the drivers will not answer their phones so we can let them know we are ready for our pickup. Might have to try and find a different means of transportation to destinations. Were the best service, now it is becoming a real fluke!
Brandon Simpson jr.
4 years agoThe WORST means of transportation when needing and wanting to get somewhere on time!! Not only that most of the drivers are VERY RUDE and so are the ladies who answer the phone at the station!!! They should really look into some of the employees they have because they do not treat the public with respect at all!!
Kelley Maginnis
3 years agoThe drivers are professional and curteous. They are also fun and funny! They make the trips fun and enjoyable.