Central Virginia Area Agency

Case Managers were blamed for everything from budget cuts to a deterioration in the health of the clients. When budget cuts happened, we were lectured bc the agency wasn't getting more referrals. When the clients experienced a decline in health, case managers were accused of either not doing a thorough assessment or not communicating the deterioration to the various departments. The presence of paperwork to prove that we did our jobs did nothing to stop the constant false accusations. Our supervisor, the program director, did not support us. Often, when the case managers would point out the outcome of the most recent client assessments, the program director would either laugh at us or insist that we didn't do a thorough assessment. Even though she wasn't present when we did the assessments. Hiring grant writers would have helped with budgeting issues. As far as the clients' health deteriorating, that's what happens with age and blaming people & making false accusations won't change that. The agency employs van drivers, nutrition staff, homemakers, personal care aides, nurses, etc. Therefore, 5 case managers shouldn't have been held responsible for budget cuts. .

I go here Two days a week and sometimes it's okay, nothing to brag about, there's not enough outings to discover

Go here 3x per week and heartily approve of the services I get.

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