A Truly Phenomenal Experience
I’ve had not just one, but two incredibly pleasant experiences with Phenomenal Transportation Services — and both involved an amazing father and son duo, Mr. Gerald and his son Jeremy.
From the moment I got into the vehicle, I felt safe, respected, and genuinely cared for. Mr. Gerald was not only courteous and professional but also full of wisdom. As we rode together, he shared life gems that I’ll carry with me long after the ride. It felt like I was traveling with one of my cherished elders.
Jeremy, on the other hand, brought a refreshing vibe to the experience. He played some truly great music during our drive, which made navigating traffic feel calm and enjoyable. His energy was kind, respectful, and down-to-earth — just like his dad.
Both of these gentlemen were not only accommodating and helpful, but also genuinely pleasant to be around. It’s no surprise they both referred to Phenomenal Transportation Services as “family.” I left each ride feeling exactly that — like family.
Phenomenal Transportation Services is lucky to have these two representing them. I’m grateful for the experience and would absolutely recommend them to anyone seeking safe, respectful, and truly uplifting transportation.
I'm looking forward to scheduling more trips with you! Thank you again for your exceptional support.
Steff was very polite and courteous, she picked me up before my appointment time and promptly picked me up after my appointment. Her driving made me feel at ease with contentment.
Phenomenal Home Care has been nothing short of phenomenal! Last Fall, I switched to this home care service for my daughter after the first one fell through. After leaving a messge to inquire about services, Ms. Frasier (the owner) personally called me that evening to talk about the company and my daughter. She is kind, caring, and extremely knowledgeable of Medicaid waivers among other things. I was very new to everything last year and she has helped guide me through all of my questions (and cotinues to do so!) We went through a few aides in the beginning (no fault from the company), but Ms. Frasier has stayed on top of everything and has made sure to match us with a good aide. My daughter's current aide has been with us for a few months now and she feels like family! I highly reccommend this company to anyone who needs nursing or ADL services for their loved one.
Dowell is a pleasant driver and excellent driver. He's so polite and always makes sure I'm comfortable. I've ridden with him several times and I would prefer to ride with him for every trip. You need more like him!!!!!!!!
License plate N16-764 driving 45+ through the school zone on 03/04/25 with speeds of almost 60 mph through 35 mph. They thought they would cut everyone off, then decided at the last minute that they wanted to turn right onto Kempsville. They stopped in the lane to cut over in front of a large truck. I got it all on video, don't put your logos on your vehicles if you're going to drive like crap!
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Neesa C
a week agoA Truly Phenomenal Experience I’ve had not just one, but two incredibly pleasant experiences with Phenomenal Transportation Services — and both involved an amazing father and son duo, Mr. Gerald and his son Jeremy. From the moment I got into the vehicle, I felt safe, respected, and genuinely cared for. Mr. Gerald was not only courteous and professional but also full of wisdom. As we rode together, he shared life gems that I’ll carry with me long after the ride. It felt like I was traveling with one of my cherished elders. Jeremy, on the other hand, brought a refreshing vibe to the experience. He played some truly great music during our drive, which made navigating traffic feel calm and enjoyable. His energy was kind, respectful, and down-to-earth — just like his dad. Both of these gentlemen were not only accommodating and helpful, but also genuinely pleasant to be around. It’s no surprise they both referred to Phenomenal Transportation Services as “family.” I left each ride feeling exactly that — like family. Phenomenal Transportation Services is lucky to have these two representing them. I’m grateful for the experience and would absolutely recommend them to anyone seeking safe, respectful, and truly uplifting transportation. I'm looking forward to scheduling more trips with you! Thank you again for your exceptional support.
Alicia McClain
2 weeks agoSteff was very polite and courteous, she picked me up before my appointment time and promptly picked me up after my appointment. Her driving made me feel at ease with contentment.
Kaylah Samudre
a month agoPhenomenal Home Care has been nothing short of phenomenal! Last Fall, I switched to this home care service for my daughter after the first one fell through. After leaving a messge to inquire about services, Ms. Frasier (the owner) personally called me that evening to talk about the company and my daughter. She is kind, caring, and extremely knowledgeable of Medicaid waivers among other things. I was very new to everything last year and she has helped guide me through all of my questions (and cotinues to do so!) We went through a few aides in the beginning (no fault from the company), but Ms. Frasier has stayed on top of everything and has made sure to match us with a good aide. My daughter's current aide has been with us for a few months now and she feels like family! I highly reccommend this company to anyone who needs nursing or ADL services for their loved one.
Denise McPherson-Greely
5 months agoDowell is a pleasant driver and excellent driver. He's so polite and always makes sure I'm comfortable. I've ridden with him several times and I would prefer to ride with him for every trip. You need more like him!!!!!!!!
Jacqueline Koch
3 months agoLicense plate N16-764 driving 45+ through the school zone on 03/04/25 with speeds of almost 60 mph through 35 mph. They thought they would cut everyone off, then decided at the last minute that they wanted to turn right onto Kempsville. They stopped in the lane to cut over in front of a large truck. I got it all on video, don't put your logos on your vehicles if you're going to drive like crap!