Most of the workers are very helpful. I don't know the guys name. He's a very heavy set guy kinda short wears glasses. He always has a attitude problem. Not with the patients but with the friends and other family members. He rides with with a short blond headed guy with real short hair stocky built. That guy drives all the time.hes ok..The other guy is really rude.
On Wednesday, March 13 I had an appointment in Roanoke for 11am , I live roughly 90 minutes away from Roanoke, I can't drive, and I'm not able to walk so I reserved an ambulance service for March 13. I called them on February 19 to request their service.No one ever told me that this company will call you on the same morning as your appointment and need to hear say yes I still need an , ambulance service. They called me at 727 am and left a VM, I never heard my phone ring once. Getting a little anxious cause no one has shown up yet, so I call them and I was told since I didn't give them a confirmation call back,THEY CANCELLED ME BLEW ME OFF AND DIVERTED MY RESERVED AMBULANCE OUT IN ANOTHER AREA.
Drs. Offices are not working with patients anymore about real people's issues such as transportation. Don't forget Drs and other medical personnel, our insurance is what you call a paycheck , keep doing a truly rotten low down job and no more customers. I did make to my appointment thanks to an awesome man, I call Drs office and told them I might be a few minutes late bc of transportation issues, receptionist stated can only hold appointment for 15 minutes passed the appointment time . Again, patients insurance is your paycheck. Why are the patients being pushed around by these people, Drs are normal people ,oh they have a piece of paper on a wall that has a college on it . Well for most Drs and medical personnel fold up your degree and make a paper airplane out of it. Or give back to the college and say I'm sorry I wasted your time.
Was at the Wythe Speedway on Sunday 9/3/2023. They was a accident on the track with Kevin Atwell that he had to receive treatment by your service. All they done was splinted his arm took his helmet off without stabilizing it and not put a neck brace on as well. After they loaded the patient the made the statement that they couldn’t transport him to the hospital because they had a contract with the track and couldn’t leave the track no matter what. Said that his wife had to take him to the hospital when they took him from the pits to the top of track me being a first responder for 20 years I know that that when you render aid that you are responsible for them and getting the care they need. This to me is a poor work ethic on behalf of the personal and poor service for a ambulance service.
My Mother was discharged as home bound and without services and we struggled to find transportation for her to and from dialysis. When I spoke with the owner of this ambulance service he was knowledgeable and extremely reassuring that her transportation needs would be met. We have been utilizing this service for several weeks and the staff has been more than accommodating to her needs. I would definitely recommend this agency for services.
Thanks Richardson Ambulance Service for being there when we needed someone. We appreciate you—Karen
My brother has had to be transported for 64 continuous days for treatment at the hospital. The members of the Richardson Ambulance service have been a blessing to him and our family. They are compassionate, caring and reliable.
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FIRST RESPONDER 2025
4 weeks agoMost of the workers are very helpful. I don't know the guys name. He's a very heavy set guy kinda short wears glasses. He always has a attitude problem. Not with the patients but with the friends and other family members. He rides with with a short blond headed guy with real short hair stocky built. That guy drives all the time.hes ok..The other guy is really rude.
Jeannie Anderson
a year agoOn Wednesday, March 13 I had an appointment in Roanoke for 11am , I live roughly 90 minutes away from Roanoke, I can't drive, and I'm not able to walk so I reserved an ambulance service for March 13. I called them on February 19 to request their service.No one ever told me that this company will call you on the same morning as your appointment and need to hear say yes I still need an , ambulance service. They called me at 727 am and left a VM, I never heard my phone ring once. Getting a little anxious cause no one has shown up yet, so I call them and I was told since I didn't give them a confirmation call back,THEY CANCELLED ME BLEW ME OFF AND DIVERTED MY RESERVED AMBULANCE OUT IN ANOTHER AREA. Drs. Offices are not working with patients anymore about real people's issues such as transportation. Don't forget Drs and other medical personnel, our insurance is what you call a paycheck , keep doing a truly rotten low down job and no more customers. I did make to my appointment thanks to an awesome man, I call Drs office and told them I might be a few minutes late bc of transportation issues, receptionist stated can only hold appointment for 15 minutes passed the appointment time . Again, patients insurance is your paycheck. Why are the patients being pushed around by these people, Drs are normal people ,oh they have a piece of paper on a wall that has a college on it . Well for most Drs and medical personnel fold up your degree and make a paper airplane out of it. Or give back to the college and say I'm sorry I wasted your time.
James Lusk
a year agoWas at the Wythe Speedway on Sunday 9/3/2023. They was a accident on the track with Kevin Atwell that he had to receive treatment by your service. All they done was splinted his arm took his helmet off without stabilizing it and not put a neck brace on as well. After they loaded the patient the made the statement that they couldn’t transport him to the hospital because they had a contract with the track and couldn’t leave the track no matter what. Said that his wife had to take him to the hospital when they took him from the pits to the top of track me being a first responder for 20 years I know that that when you render aid that you are responsible for them and getting the care they need. This to me is a poor work ethic on behalf of the personal and poor service for a ambulance service.
Karen Rolen
5 years agoMy Mother was discharged as home bound and without services and we struggled to find transportation for her to and from dialysis. When I spoke with the owner of this ambulance service he was knowledgeable and extremely reassuring that her transportation needs would be met. We have been utilizing this service for several weeks and the staff has been more than accommodating to her needs. I would definitely recommend this agency for services. Thanks Richardson Ambulance Service for being there when we needed someone. We appreciate you—Karen
Marie McIntyre
2 years agoMy brother has had to be transported for 64 continuous days for treatment at the hospital. The members of the Richardson Ambulance service have been a blessing to him and our family. They are compassionate, caring and reliable.