My son Caleb gets a ride from RATS from home to his Day Support at the Magnolia Center each weekday. They are scheduled to arrive at 8:25. Three times in the first week (including today), they have arrived after 9:00, making my son late for his program and me late for my appointments and classes.
I knew about the existence of this organization before moving a half an hour away, and when I found myself without a ride to take me to the hospital for a procedure near them, I was efficiently scheduled and confirmed. The driver was conveniently a few minutes early, and six hours later he was waiting for me outside the hospital before thankfully taking me to pick up a prescription prior to dropping me back off at home thirty-five miles away. I am grateful beyond words to have found this level of hospitality to assist me with my medical need...
Properly scheduling pickups and drop-offs is absent because of lack of competence in the office. Schedule is made by a person that has stopped caring and seems burnt out, and it's ran by someone who has now clue what they're doing.
Add Review
Read More Reviews
Demaree Peck
3 months agoMy son Caleb gets a ride from RATS from home to his Day Support at the Magnolia Center each weekday. They are scheduled to arrive at 8:25. Three times in the first week (including today), they have arrived after 9:00, making my son late for his program and me late for my appointments and classes.
Craig Garrett
2 years agoI knew about the existence of this organization before moving a half an hour away, and when I found myself without a ride to take me to the hospital for a procedure near them, I was efficiently scheduled and confirmed. The driver was conveniently a few minutes early, and six hours later he was waiting for me outside the hospital before thankfully taking me to pick up a prescription prior to dropping me back off at home thirty-five miles away. I am grateful beyond words to have found this level of hospitality to assist me with my medical need...
Nathaniel G
a year agoProperly scheduling pickups and drop-offs is absent because of lack of competence in the office. Schedule is made by a person that has stopped caring and seems burnt out, and it's ran by someone who has now clue what they're doing.
Alexandria Monarque
3 years agoFind a different bus company to use! Would not recommend to anyone. They are no shows and don’t answer/call back
Bobby Nicely
4 years agoVery courteous and helpful driver's.